FAQ | Dream But Do Not Sleep® – UK Streetwear Inspired by Dance Music
Frequently Asked Questions
What payment methods do you accept?
We accept Visa, Mastercard, American Express, Maestro, PayPal, Apple Pay, Google Pay, Shop Pay, Diners Club, Discover, and Union Pay.
Can I change or cancel my order after placing it?
Please email us as soon as possible at info@dreambutdonotsleep.com. If your order hasn’t shipped, we’ll do our best to help.
Where do you ship?
We ship worldwide from our UK studio. All orders to the US, Canada, Europe, Australia, and New Zealand include prepaid customs, duty, and taxes.
How much is shipping?
- Free UK shipping on orders over £75
- Free international shipping on orders over £100
- Shipping for smaller orders is calculated at checkout
How long will my order take to arrive?
- UK: 2–5 working days
- Europe: 5–10 working days
- Rest of World: 7–14 working days
Delivery times may vary during busy periods.
Where are your products made?
All clothing is designed, printed, and embroidered in-house at our Lancashire studio in England.
How do I choose the right size?
Check out our size guide for detailed measurements. If you’re unsure, drop us a message—we’re happy to help!
What products do you sell?
We offer graphic tees, premium t-shirts, hoodies, fleece, shorts, joggers, caps, and accessories—all inspired by UK dance music culture.
What’s your returns policy?
You can return unworn items within 30 days of delivery for a refund or exchange. Please visit our returns page for full details.
How do I start a return?
Email us at info@dreambutdonotsleep.com with your order number and reason for return. We’ll guide you through the process.
Do you offer discounts or run sales?
We occasionally run promotions—follow us on Instagram and sign up to our newsletter for the latest deals!
How can I contact you?
Email us at info@dreambutdonotsleep.com, use live chat on our website, or DM us on Instagram or Facebook.
What’s your brand all about?
Dream But Do Not Sleep® is a UK streetwear brand rooted in dance music and rave culture, established in 2012. Every piece is made with positive vibes and quality craftsmanship.