Privacy Policy

Dream But Do Not Sleep Privacy Policy

This Privacy Policy explains how DBDNS Ltd (“we”, “us”, “our”) collects, uses, shares, and protects your personal information when you visit or make a purchase from www.dreambutdonotsleep.com (the “Site”).

By using our Site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

Device & Usage Information

When you browse our Site, we automatically collect certain information about your device, including:

  • Web browser type
  • IP address
  • Time zone
  • Cookies installed on your device
  • Pages/products viewed, referring websites/search terms, and interactions with the Site

We collect this information using:

  • Cookies: Small data files stored on your device. Learn more or disable cookies at allaboutcookies.org.
  • Log files: Track actions and collect device data (IP, browser, ISP, etc.).
  • Web beacons, tags, and pixels: Electronic files that record browsing activity.

Order Information

When you make or attempt to make a purchase, we collect:

  • Name
  • Billing and shipping address
  • Payment information (including card details, but never stored by us)
  • Email address
  • Phone number

Currency Conversion

By using our Site, you agree to allow third parties to process your IP address for currency conversion. Your selected currency is stored in a session cookie (removed when you close your browser) to keep prices consistent.

2. How We Use Your Information

We use your personal information to:

  • Fulfil orders (process payments, arrange shipping, send invoices/confirmations)
  • Communicate with you about your order or our products/services
  • Screen for potential risk or fraud
  • Improve and optimise our Site (analytics, marketing, user experience)
  • Provide you with targeted advertising or marketing communications (if in line with your preferences)

3. Sharing Your Personal Information

We may share your information with trusted third parties, including:

We may also share information to comply with legal obligations, protect our rights, or respond to lawful requests (subpoena, warrant, etc.).

4. Behavioural Advertising & Marketing

We use your information to show you relevant ads and offers.
You can opt out of targeted advertising by:

5. Your Rights

If you are a UK or European resident, under the UK GDPR you have the right to:

  • Access the personal information we hold about you
  • Request correction, update, or deletion of your data
  • Object to or restrict certain processing activities
  • Withdraw consent at any time (where processing is based on consent)
  • Lodge a complaint with your local data protection authority

To exercise your rights, please contact us at info@dreambutdonotsleep.com.

International users: Your data may be transferred outside the UK/EEA (e.g. to Shopify servers in Canada/USA). We ensure appropriate safeguards are in place.

6. Data Retention

We retain your order information for as long as necessary for our records and to comply with legal or regulatory obligations, unless you request deletion.

7. Data Security

We take data security seriously and use appropriate technical and organisational measures to protect your personal information from unauthorised access, loss, misuse, or disclosure.

8. Cookies & Consent

We use cookies and similar technologies for essential site functionality, analytics, and advertising.
You can manage or disable cookies via your browser settings. By continuing to use our Site, you consent to our use of cookies.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. The latest version will always be posted on this page.

10. Contact Us

For questions, concerns, or to exercise your data rights, please contact us at:
Email: info@dreambutdonotsleep.com
Post:
DBDNS Ltd
Unit 2a, Britannia Mill,
Barley Holme Road,
Crawshawbooth,
BB4 8AX
United Kingdom