Delivery Information

Delivery information

Although we aim to ship all orders the same or next working day, please allow up to 2 working days for your order to be shipped as we make everything to order. Almost 100% of express orders will be shipped the same or next working day, however during busy periods it can take up to 2 working days for your order to be produced and shipped. We will not refund the shipping cost for customers who's express order has taken 2 working days to be dispatched.

We ship all orders via tracked or recorded delivery so please make sure someone is available to sign for your order when delivery is attempted.

 

Prepaid customs

All orders being shipped to Europe, Australia, New Zealand, USA and Canada have prepaid duty, customs and taxes. This means the amount you pay at the checkout is the final amount you pay. There are no unexpected fees to pay upon delivery. All international countries outside of these regions may have duty, customs and taxes to pay on delivery. If you would like more information on a specific country which is not included in this list, you can contact us and we will get back to you the same or next working day.

 

UK

Delivery options available:

Free delivery on all orders of £75 or more

Evri 1-2 working days -  £3.99

Evri 2-4 working days - £3.49

Special Delivery - next working day by 1pm (if ordered before 9am) £10.99

Saturday Special delivery - Saturday by 1pm (if ordered before 9am) £11.99

 

Europe

Delivery options available:

Free delivery on all orders of £100 or more

Tracked delivery £9.99

 

EU Delivery aims:

Austria - 5 working days

Belgium - 2-3 working days

Bulgaria - 6-8 working days

Croatia - 5-10 working days

Denmark -3-4 working days

Finland - 5-6 working days

France - 3-4 working days

Germany - 3-4 working days

Greece - 5 working days

Ireland - 2-3 working days

Italy - 3-5 working days

Luxembourg - 3-4 working days

Malta - 5 working days

Netherlands - 3-4 working days

Poland - 4-5 working days

Portugal - 3-4 working days

Romania - 6-8 working days

Spain - 3-4 working days

Sweden - 4-5 working days

 

Europe (non EU) delivery aims:

Russia - 5-10 working days

Cyprus - 5-10 working days

Czech republic - 5-10 working days

Hungary - 5-10 working days

Liechtenstein - 5-10 working days

Slovakia - 5-10 working days

Slovenia - 5-10 working days

Switzerland 5-10 working days

Turkey - 5-10 working days

 

Worldwide

Delivery options available:

Free delivery on all orders of £120 or more

Tracked delivery - £9.99

 

Delivery aim - 5-10 working days

 

Exceptions (Europe & Israel)

Norway - 5-10 working days

Israel - 5-10 working days

 

Delivery options available:

Tracked delivery - £44.99

 

Exceptions (worldwide)

Australia - 5-10 working days

New Zealand - 5-10 working days

USA - 5-10 working days

Canada - 5-10 working days

 

Delivery options available:

Free delivery on all orders of £200 or more.

Tracked delivery - £9.99