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Delivery Information
Delivery information
Although we aim to ship all orders the same or next working day, please allow up to 2 working days for your order to be shipped as we make everything to order. Almost 100% of express orders will be shipped the same or next working day, however during busy periods it can take up to 2 working days for your order to be produced and shipped. We will not refund the shipping cost for customers who's express order has taken 2 working days to be dispatched.
We ship all orders via tracked or recorded delivery so please make sure someone is available to sign for your order when delivery is attempted.
Prepaid customs
All orders being shipped to Europe, Australia, New Zealand, USA and Canada have prepaid duty, customs and taxes. This means the amount you pay at the checkout is the final amount you pay. There are no unexpected fees to pay upon delivery. All international countries outside of these regions may have duty, customs and taxes to pay on delivery. If you would like more information on a specific country which is not included in this list, you can contact us and we will get back to you the same or next working day.
UK
Delivery options available:
Free delivery on all orders of £75 or more
Evri 1-2 working days - £3.99
Evri 2-4 working days - £3.49
Special Delivery - next working day by 1pm (if ordered before 9am) £10.99
Saturday Special delivery - Saturday by 1pm (if ordered before 9am) £11.99
Europe
Delivery options available:
Free delivery on all orders of £100 or more
Tracked delivery £9.99
EU Delivery aims:
Austria - 5 working days
Belgium - 2-3 working days
Bulgaria - 6-8 working days
Croatia - 5-10 working days
Denmark -3-4 working days
Finland - 5-6 working days
France - 3-4 working days
Germany - 3-4 working days
Greece - 5 working days
Ireland - 2-3 working days
Italy - 3-5 working days
Luxembourg - 3-4 working days
Malta - 5 working days
Netherlands - 3-4 working days
Poland - 4-5 working days
Portugal - 3-4 working days
Romania - 6-8 working days
Spain - 3-4 working days
Sweden - 4-5 working days
Europe (non EU) delivery aims:
Russia - 5-10 working days
Cyprus - 5-10 working days
Czech republic - 5-10 working days
Hungary - 5-10 working days
Liechtenstein - 5-10 working days
Slovakia - 5-10 working days
Slovenia - 5-10 working days
Switzerland 5-10 working days
Turkey - 5-10 working days
Worldwide
Delivery options available:
Free delivery on all orders of £120 or more
Tracked delivery - £9.99
Delivery aim - 5-10 working days
Exceptions (Europe & Israel)
Norway - 5-10 working days
Israel - 5-10 working days
Delivery options available:
Tracked delivery - £44.99
Exceptions (worldwide)
Australia - 5-10 working days
New Zealand - 5-10 working days
USA - 5-10 working days
Canada - 5-10 working days
Delivery options available:
Free delivery on all orders of £200 or more.
Tracked delivery - £9.99