Delivery information

Brexit

The UK and EU have agreed a deal which means there is no Duty or Tax for any orders being shipped to EU countries. What you pay at the checkout is the total amount you'll pay.

COVID-19 delivery information

We are continuing to upgrade all UK orders to RM24 and international orders shipped to express to minimise delays.

All UK customers can expect delivery within 1-5 working days of their order being shipped. This is gradually improving to a more reliable to 1-2 days. Special delivery is still a reliable next day service if you need your order quickly.

All EU customers will have their orders automatically upgraded to express delivery at no extra cost. For Ireland, Germany, France, Denmark, Belgium, Italy, Luxembourg, Netherlands, Spain, Portugal and Sweden this usually takes 2-3 working days. Other EU countries take an additional 2 working days.

All non EU customers from Europe and worldwide customers will have their order shipped via Royal Mail which usually takes 2-5 working days, but can take longer.

All international customers can expect delays of anywhere between 1-7 working delays on top of normal delivery times. We are seeing a gradual improvement to international delivery times. Delivery times for international orders can change on a daily basis so for the latest information feel free to contact us and we'll usually reply within an hour or two during normal office hours.

We are currently seeing delays of 1 week for parcels being shipped to Germany making the current expected delivery time to Germany 10 working days.

Delivery information

Although we aim to ship all orders the same or next working day, please allow up to 2 working days for your order to be shipped as we make everything to order. Over 95% of express orders will be shipped the same or next working day, however during busy periods it can take up to 2 working days for your order to be produced and shipped. We will not refund the shipping cost for customers who's express order has taken 2 working days to be dispatched.

Please note that our bleached jogger and hoodie set is made to order and takes up to 5 working days to be despatched. If you have paid for express delivery this will be valid from 5 working days after you have placed your order and we will not refund any customers who's express order has taken 5 working days to be dispatched.

We ship all orders via tracked or recorded delivery so please make sure someone is available to sign for your order when delivery is attempted.

If your order has not arrived within the time periods below then contact us with your order number and full address so we can look in to this further for you.

UK orders

Please read the dispatch times in the above delivery information section for clarity on when your order will arrive.

Free delivery and Royal Mail 2nd class - 2-5 working days.

Royal Mail 1st class delivery - 1-2 working days.

Special Delivery - next working day by 1pm (if ordered before 9am).

Saturday Special delivery - Saturday by 1pm (if ordered before 9am).

DPD - 1 working day (if ordered before 9am).

International orders

Free delivery and Royal Mail tracked and signed - usually 2-5 working days, but can take 20 working days.

Express - 2-6 working days.