Festival season shipping delays
We are trading at a lot of festivals this summer which means there may be a delay in your order being shipped. Please consider the below dispatch dates before placing your order. We are a small team so appreciate your patience and understanding. If you have placed an order and are not able to wait for your order to be dispatched, email us and we will refund your order once we are back in the studio on the below dispatch dates.
May
23-27th - closed for festival prep
31st - orders being shipped (order by 9am)
June
7th - orders being shipped (order by 9am)
14th - orders being shipped (order by 9am)
21st - orders being shipped (order by 9am)
29th & 30th - orders being shipped (order by 9am)
July
1st & 4th - orders being shipped (order by 9am)
13th, 14th, 15th, 18th, 19th - orders being shipped (order by 9am)
26th - orders being shipped (order by 9am)
August
3rd, 4th, 5th - orders being shipped (order by 9am)
18th, 19th - orders being shipped (order by 9am)
From 7th September onwards we will be back to shipping order as normal.
Come and see us at our festival shop! We will be trading at Creamfields South, Download, Isle of Wight, Nass, Latitude, Kendal Calling, Boomtown, Boardmasters, Leeds, Creamfield North, Sundown.
Prepaid customs
All orders being shipped to Europe, Australia, New Zealand, USA and Canada have prepaid duty, customs and taxes. This means the amount you pay at the checkout is the final amount you pay. There are no unexpected fees to pay upon delivery. All international countries outside of these regions may have duty, customs and taxes to pay on delivery. If you would like more information on a specific country which is not included in this list, you can contact us and we will get back to you the same or next working day.
Delivery information
Although we aim to ship all orders the same or next working day, please allow up to 2 working days for your order to be shipped as we make everything to order. Almost 100% of express orders will be shipped the same or next working day, however during busy periods it can take up to 2 working days for your order to be produced and shipped. We will not refund the shipping cost for customers who's express order has taken 2 working days to be dispatched.
Please note that our bleached jogger and hoodie set is made to order and takes up to 5 working days to be despatched. If you have paid for express delivery this will be valid from 5 working days after you have placed your order and we will not refund any customers who's express order has taken 5 working days to be dispatched.
We ship all orders via tracked or recorded delivery so please make sure someone is available to sign for your order when delivery is attempted.
UK
Delivery options available:
Free delivery on all orders over £50 or more.
Royal Mail 1st class delivery - 1-2 working days OR Royal Mail 2nd class - 2-5 working days
Special Delivery - next working day by 1pm (if ordered before 9am)
Saturday Special delivery - Saturday by 1pm (if ordered before 9am)
Europe
Delivery options available:
Free delivery on all orders of £100 or more
Tracked delivery £7.99
EU Delivery aims:
Austria - 5 working days
Belgium - 2-3 working days
Bulgaria - 6-8 working days
Croatia - 5-10 working days
Denmark -3-4 working days
Finland - 5-6 working days
France - 3-4 working days
Germany - 3-4 working days
Greece - 5 working days
Ireland - 2-3 working days
Italy - 3-5 working days
Luxembourg - 3-4 working days
Malta - 5 working days
Netherlands - 3-4 working days
Poland - 4-5 working days
Portugal - 3-4 working days
Romania - 6-8 working days
Spain - 3-4 working days
Sweden - 4-5 working days
Europe (non EU) delivery aims:
Russia - 5-10 working days
Cyprus - 5-10 working days
Czech republic - 5-10 working days
Hungary - 5-10 working days
Liechtenstein - 5-10 working days
Slovakia - 5-10 working days
Slovenia - 5-10 working days
Turkey - 5-10 working days
Worldwide
Delivery options available:
Free delivery on all orders of £100 or more
Tracked delivery - £9.99
Delivery aim - 5-10 working days
Exceptions (Europe & Israel)
Switzerland - 5-10 working days
Norway - 5-10 working days
Israel - 5-10 working days
Delivery options available:
Tracked delivery - £44.99
Exceptions (worldwide)
Australia - 5-10 working days
New Zealand - 5-10 working days
USA - 5-10 working days
Canada - 5-10 working days
Delivery options available:
Free delivery on all orders of £150 or more.
Tracked delivery - £14.99