Although we aim to ship all orders the same or next working day, please allow up to 2 working days for your order to be shipped. If a premium is paid for express delivery we will aim to ship the order the same working day as long as the order is placed before 1pm (DPD) or 3pm (Royal Mail). Dispatch of express orders is not guaranteed on the same working day, and may be shipped the next working day.
We ship all orders via tracked or signed for delivery so please make sure someone is available to sign for your order when delivery is attempted.
If your order has not arrived within the time periods below then contact us with your order number and full address so we can look in to this further for you.
Free delivery arrives in 2-5 working days.
1st class delivery arrives in 1-2 working days.
Special Delivery with Saturday Guaranteed delivery will be delivered the next working day or on Saturday (if ordered by 9am on Friday.) Any orders made over the weekend will be delivered on Tuesday by 1pm.
DPD will be delivered the next working day. Any orders made from Friday - Sunday will be delivered on Tuesday by 1pm.
All airmail services will be delivered within 10 working days, but usually arrive within 5-7 working days.
DPD by road takes 2-6 working days depending on which European country you live in.